Privacy Policy

Last updated: April 22, 2026

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Urbanstead Homes, LLC ("Urbanstead Concrete," "we," "us," or "our") operates the website located at https://www.urbansteadconcrete.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using our Site, you agree to the practices described in this policy.

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1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use the Site.

Information you provide. When you fill out our contact or quote request form, we collect your name, email address, phone number, and any details you include in your message. If you call us directly, we may retain notes from that conversation for follow-up purposes.

Information collected automatically. When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

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2. How We Use Your Information

We use the information we collect to respond to your estimate or service inquiries, schedule consultations and project appointments, send you information related to your project, improve the performance and content of our Site, and comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

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3. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to help the Site function properly and to analyze traffic patterns. We may use tools such as Google Analytics to understand how visitors interact with our Site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

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4. Google Ads and Advertising

We use Google Ads to promote our services. Google may use cookies to serve ads based on your prior visits to our Site or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings at https://www.google.com/settings/ads or by visiting https://www.aboutads.info.

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5. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business — for example, website hosting, analytics, and communication tools. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information when required by law, to enforce our policies, or to protect the rights, property, or safety of Urbanstead Homes or others.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us using the details below.

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7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

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9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

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10. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Urbanstead Homes, LLCNashville, TNPhone: (615) 535-3586Email: info@urbansteadconcrete.com‍

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13. SMS Messaging

Urbanstead Homes, LLC offers SMS messaging for appointment scheduling, project updates, and customer support communications. By opting in, you agree to receive conversational and informational text messages from Urbanstead Homes, LLC at the phone number you provide.

Consumer data, including phone numbers and SMS consent, will not be transferred to any external organization except as strictly necessary to provide the SMS service. This data will never be used for marketing, promotional, or independent third-party purposes. SMS consent and mobile information will not be sold, rented, or shared with any external organizations for any reason other than providing the SMS service itself.

Internal access controls, contractual restrictions, and security procedures are in place to prevent unauthorized sharing of user data.

To opt out at any time, reply STOP or CANCEL. For assistance, reply HELP or contact us at (615) 535-3586 or info@urbansteadconcrete.com.

Urbanstead Concrete, LLC is a concrete contractor serving Nashville, TN and surrounding areas. We send conversational and informational messages to help customers schedule appointments, receive project updates, and get answers to questions from our team.

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Consumer data, including phone numbers and SMS consent, will not be transferred, shared, sold, or disclosed to any external organization for any purpose.

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14. Terms and Conditions

Urbanstead Homes, LLC sends conversational and informational SMS messages about appointment scheduling, project updates, and customer support. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP or CANCEL to opt out. Consumer SMS data will not be transferred to any external organization except as strictly needed to provide the SMS service and will never be used for marketing or promotional purposes. Contact: (615) 535-3586 or info@urbansteadconcrete.com.

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15. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

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16. Urbanstead Homes Messaging Terms and Conditions
The messaging program consists of general conversational messaging to answer questions and provide support to customers. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@urbansteadconcrete.com. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

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